For years, Google Ads was built around keywords.
You researched the search terms people were using, grouped them into ad groups, matched your ads to those phrases, and sent traffic to a relevant landing page. That structure still matters, but it is no longer the full picture.
Google Ads is increasingly driven by intent, not just the exact words someone types into the search bar. That shift has become even more important as Google rolls out more AI-led search experiences, including AI Overviews and conversational search behaviour. In other words, Google is getting better at understanding what someone is actually trying to achieve, rather than simply matching ads to a phrase.
That changes how campaigns should be planned.
A user might search something that looks informational on the surface, but still have strong commercial intent behind it.
Take a search like: why is my roof covered in moss?
That is not the same as typing roof cleaning company near me. On paper, it looks less sales-focused. But the person behind that search may still be trying to solve a problem that leads directly to a service purchase.
This is where Google has moved on.
According to Search Engine Land, Google’s systems are now much better at inferring intent from context, including broader problem-solving behaviour and more conversational search patterns. The article explains that the auction is no longer working in the old-fashioned way of simple keyword-to-query matching. Instead, Google is increasingly looking at the need behind the search and deciding which ads are relevant to that moment.
For advertisers, that means the old approach of obsessing over exact phrasing can be too narrow.
This does not mean keywords are dead.
You still need keyword research. You still need structure. You still need to understand the difference between a high-intent search and a vague one.
But keywords should now be treated as signals, not the whole strategy.
The better question is:
What is this person actually trying to do?
Are they researching?
Are they comparing options?
Are they trying to fix a problem?
Are they ready to buy now?
Are they looking for reassurance before making a decision?
Those questions matter because two people can use very similar searches while being at completely different stages of the buying journey. Search Engine Land uses the example of a term like “best CRM”, which could reflect someone comparing tools or someone who is nearly ready to buy and just wants final validation. Google is getting better at spotting that difference.
If you want to build stronger campaigns now, start by grouping your thinking around user goals, not just keyword match types.
That means:
For example, a standard keyword-led campaign might focus only on phrases like:
An intent-led campaign would still include those, but it would also consider related need states such as:
The searches may differ, but the commercial opportunity is tied to the same underlying need.
One of the most useful points from the Search Engine Land piece is that pages need to do more than describe a product or service. They need to explain why the solution matters and how it helps solve the user’s problem.
That makes sense.
If Google is evaluating intent more deeply, then bland landing pages that simply say what you do may not be enough. A stronger page is one that lines up with the user’s situation.
Instead of just saying:
We offer roof cleaning in Essex
you may be better off addressing the reason behind the search:
If moss is blocking drainage, damaging tiles or making your roof look neglected, professional roof cleaning can solve the issue before it turns into a bigger repair bill.
That is a much better fit for intent.
There is a catch.
Google’s more automated, AI-led campaign types can open up broader reach, but reporting is not always as clear as advertisers would like. Search Engine Land notes that Google does not currently give advertisers clean visibility into how ads perform specifically within AI Mode versus more traditional search environments. The article also points out that these automated systems usually need meaningful conversion volume to learn properly, which can be a challenge for smaller advertisers.
So no, the answer is not to blindly switch everything to broad match and hope for the best.
The real takeaway is to think more strategically.
The businesses getting the best results from Google Ads over the next few years will not be the ones with the biggest keyword lists.
They will be the ones that understand their customers best.
If you know the problems people are trying to solve, the doubts they have before buying, and the intent behind the search, you can build campaigns that feel far more aligned with how Google now works.
Keywords still have a place.
They are just no longer the whole game.
Enter your email to receive your free copy of “Stargazing into Digital Success: An Introduction to Digital Marketing” instantly in your inbox.